Refund Policy
We stand behind every candle we make—if there’s a problem, you’ll get a refund. Simple as that. 🕯️✨
We offer full refunds if:
• Your candle arrives damaged or incorrect
• Something went wrong on our end
Just let us know within 7 days, and we’ll take care of it.
If you’re returning for personal reasons:
• A 20% restocking fee applies
• Return shipping is not covered
• Once we receive the item in unused condition, we’ll process your refund within 3–5 business days
Custom candles are final sale unless there’s a quality issue.
Still have questions? We’re here to help—just drop us a message anytime!