Shipping Policy

Shipping

Free anywhere in the US, out the door in a day.

No minimum to reach, no threshold to unlock, nothing to work out at checkout. Order on a weekday and it usually leaves the studio the next morning.

Leaves us
Within one business day
Cost
Free, anywhere in the US
Arrives
Two to six business days
Tracking
Sent the moment it ships

Need it sooner?

Faster options and what they cost show up at checkout, so you can see the price before you choose one.

Need it by a particular day?

Tell us rather than guessing. Email hello@jameswax.com with your order number and the date, and we'll tell you honestly whether it'll make it.

Sending it abroad?

We're happy to, though the price depends on where it's headed, so we quote those one at a time. Send us the address and what you'd like and we'll come straight back with a number.

If something is wrongDamaged, crooked, or just not the scent for you. QuestionsBurn care, gifting and bulk, answered plainly. Twelve or moreSend them to one address, or to each person.