Returns & Exchanges
We want you to love your candles—but if something’s not right, we’ll always make it right. 💛
Damaged or wrong item?
So sorry about that! Just send us a quick photo of the item and we’ll issue a full refund or replacement, no questions asked.
Changed your mind?
If your order arrived safely but you’ve changed your mind, we totally understand.
Here’s how it works:
• You can return the item within 7 days of receiving it
• We charge a 20% restocking fee
• Return shipping cost is covered by you
Once we receive the unused item back, we’ll issue your refund promptly.
Not feeling the scent?
Picking scents online can be tricky—we get it!
We offer one free exchange per order. You just cover a $6.95 return shipping fee, and we’ll take care of the rest.
Just reach out and we’ll walk you through it!